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Resume Development: The Key to Initial Selection.

Whether you're a freshman just getting started or a senior exploring the best way to incorporate your summer internship experience, our resources will help you create an impressive resume! 

After you draft your resume using our content development resources, request to have it reviewed by our team via Handshake.

We created a customized "Example" and checklist for each major. You can also download the "Editable File" to begin plugging in your own information. Remember... recruiters spend an average of 10 seconds or less reviewing each resume, which means you only have 10 seconds to win them over.

Action Verb List  Freshman Resume  Project-Based Resume Federal Resume Veteran Resume

Personal Information

  • Include your first and last name at the top in a large font (14-16pt).

  • Phone Number: List the number where you are most easily reached; set up a professional voicemail.

  • Email Address: Use a professional address, such as Avoid inappropriate prefixes, such as 

  • Address: Different scenarios dictate which address (or addresses) you should include current, permanent, both, or none. If your address is close to the job location, include it. If the address is far away and you want to include your address, it can be beneficial to indicate that you are mobile or actively relocating since some companies find that they better retain talent in close proximity.

  • If you are active on LinkedIn, include the URL to your profile.

Formatting & Appearance

  • Keep content to one page.

  • Use a readable font such as Calibri, Arial, Times New Roman (11-12pt).

  • Differentiate sections by headings (e.g. Education, Work Experience, Involvement, Leadership).

  • Put Education as the first heading, then organize headings in order of importance.

  • Avoid templates with picture, text boxes, and tables which can trigger errors in applicant tracking systems.

  • Do not list professional references or the statement, “References Available Upon Request.” Your reference list should be a separate document.


(An objective is optional, but can be used if you are applying to a position where you have little experience or where you want a recruiter to know why you want a particular job that may not obviously align with your experience.)
  • Keep your objective  short and concise.

  • Avoid phrases that give the impression you are only interested in the role to benefit your own career, for example, “to find a job that will help me grow as a professional.”

  • Eliminate personal pronouns such as “I” and “my” from your objective and in your resume.


  • Write out West Virginia University at the top of the Education section. Underneath, include Bachelor of Science in Business Administration followed by major and minors/areas of emphasis.

    • West Virginia University, Morgantown, WV
      Bachelor of Science in Business Administration
      Major: Accounting   Minor: Business Data Analytics

  • Include any undergraduate projects you have completed and include: what you did, how you did it (research methods), and if you presented your findings. 

  • Add study abroad experience and include 1-2 bullet points about what the experience entailed.

  • Include your GPA (always if above a 3.0; if below a 3.0, contact the CCD to discuss).

  • Add honors (Dean’s List, Scholarships, etc.). You can also create a separate section toward the bottom.

Work Experience, Leadership, Involvement, and Volunteering Sections

  • Begin with the most recent position (reverse chronological order).

  • Include full-time and part-time jobs, paid/unpaid internships or practicums, and volunteer work and leadership roles, especially if it is related to your desired job. Often times, unpaid internships, practicums, etc. should be included in separate sections from paid work experience. 

  • Use bold print and/or italics to highlight your job title and company/organization name. These should remain consistent throughout the resume. 

  • Include city and state for employer location, not the complete address.

  • When listing dates, you may include the month and year, semester and year, or just the year of employment, but be consistent throughout with the format. It is not necessary to include exact dates.

  • List job descriptions/duties using bullets points instead of writing them in paragraph form.

  • Use strong action words (e.g. coordinated, managed, and cultivated) to describe your work experience. Avoid passive phrases such as “responsible for” and “duties included.” Eliminate personal pronouns (I, me, we) and articles (a, an, the).

  • Use appropriate verb tense. Use present tense action words to describe present employment experience and past tense action words to describe past employment experience.

Building Better Bullets

  • Focus on your accomplishments/results and how you were valuable to past employers instead of your responsibilities. 

    • Instead of "Responsibilities included implementation of policies and procedures, training of new employees, interfacing with subordinates and vendors."

    • Try "Worked with staff and vendors to increase product turnover by 15% and sales by 23%. Trained 14 new employees, 5 of whom were rapidly promoted."

  • Use quantifiable and measurable information in your bullets. For example, # of employees supervised, $ amount of budget managed, # of workshops taught or projects coordinated, $ amount saved by your efforts.

Technical Skills/Certifications

  • Include relevant computer and programming languages skills, proficiency levels, and certifications.

  • Include language skills if applicable. (Non-native English speakers should not include English, it is assumed).

  • Do not simply list soft skills (e.g. teamwork or leadership). Demonstrate them via the bullet points of your experiences.

Additional Categories

You may also include some of the following categories if it will make your resume more marketable to potential employers:

  • Honors/Awards

  • Relevant Experience

  • Leadership Experience

  • Intercollegiate Sports Experience

  • Extracurricular Activities

  • Volunteer Work/Community Service

  • Certifications/Licenses

  • Course Projects

  • Research

  • Publications

  • Presentations