MORGANTOWN, W.Va. – Most gift givers likely won’t choose a digital gift card over a physical gift card, even though many recipients would prefer the digital version.
That’s the key finding from new research by gifting expert Julian Givi, an assistant professor of marketing at West Virginia University’s Chambers College of Business and Economics. With Farnoush Reshadi and Gopal Das, Givi conducted five studies on givers’ and recipients’ reactions to scenarios involving digital and physical gift cards, analyzing the results in a paper forthcoming in Psychology and Marketing.